Frequently Asked Questions

We offer BLS, ACLS, PALS, CPR/AED, First Aid, combined CPR/AED and First Aid, and additional healthcare and workplace-safety training. Scheduled courses and customized onsite training are available.

Yes. P.R.O.P.E.R. Health Solutions is an AHA Aligned Training Site offering BLS, ACLS, PALS, Heartsaver CPR/AED, First Aid, and combination courses.

Training is available in Florida throughout Tampa, Riverview, Brandon, St. Petersburg, Clearwater, Orlando, Haines City, Hillsborough, Pinellas, and Pasco County areas. Training is also available by request in Las Vegas, Nevada, and the Long Beach, Seal Beach, and greater Los Angeles areas of California.

Course length varies by class and delivery format. Review the information provided for your selected course before registering, or contact us for help choosing the best option for your schedule.

AHA students must have access to the latest edition of the appropriate course book. You may bring a current copy or arrange to purchase and receive one through the registration options available for your class.

Wear comfortable clothing. Students demonstrate skills on a padded mat and may kneel on the floor while practicing with a training manikin.

Walk-ins are welcome when space is available, but online registration is strongly recommended because it reserves your seat. If you plan to register in person, arrive at least 20 minutes early.

Instructions for the online portion are included with your registration information. You will need an eLearning.Heart.org account and must complete the online module before the in-person skills session.

You will receive your AHA eCard after successfully completing the course. Same-day eCards are available for eligible classes.

Continuing education is available for many courses. Please let your instructor know before class if you need CE documentation.

No. You must have a current, non-expired certification for the corresponding course to attend an update or renewal class. If your card has expired, register for the initial or full provider course.

Yes. BLS covers one-rescuer and two-rescuer CPR techniques for healthcare providers and includes AED training.

Yes. BLS is the foundation for ACLS and PALS, and students must have a current, non-expired BLS certification before attending either course.

Yes. Mobile and onsite training is one of our primary services. We bring professional instruction and the required training equipment to your facility on a schedule that works for your team.

Yes. We work with small teams and larger organizations, including healthcare facilities, dental offices, schools, businesses, churches, nonprofits, home-health agencies, and assisted-living facilities.

Onsite pricing is customized based on the course, number of participants, location, and scheduling needs. Contact us and we will prepare options for your organization.

Email services@properhealth.solutionsor use our contact form to reschedule. Please provide at least 24 hours' notice whenever possible. A class may be rescheduled up to three times; after the third reschedule, a new registration is required. Rescheduled classes are not eligible for a refund.

Refunds are available when more than 48 hours' notice is provided. Contact our team as soon as possible so we can review your registration.

Classes begin on time. If you expect to be late, call us as soon as possible. Students arriving more than 15–20 minutes late may need to reschedule at the instructor's discretion.

Healthcare professionals typically need BLS. Individuals outside healthcare generally need Heartsaver CPR/AED. Contact us if an employer, school, or licensing organization gave you specific requirements and you are unsure which class to select.

Not automatically. Choose the combined CPR/AED and First Aid course if you need both certifications. First Aid-only hybrid options are also available for students who already completed CPR/AED.

Group and customized training options may qualify for special pricing. Contact our team with your course and participant details so we can review the available options.