Frequently Asked Questions

We offer BLS, ACLS, PALS, CPR/AED, First Aid, combined CPR/AED and First Aid, and additional healthcare and workplace-safety training. Scheduled courses and customized onsite training are available.

Yes. P.R.O.P.E.R. Health Solutions is an AHA Aligned Training Site offering BLS, ACLS, PALS, Heartsaver CPR/AED, First Aid, and combination courses.

Training is available in Florida throughout Tampa, Riverview, Brandon, St. Petersburg, Clearwater, Orlando, Haines City, Hillsborough, Pinellas, and Pasco County areas. Training is also available by request in Las Vegas, Nevada, and the Long Beach, Seal Beach, and greater Los Angeles areas of California.

Course length varies by class and delivery format. Review the information provided for your selected course before registering, or contact us for help choosing the best option for your schedule.

AHA students must have access to the latest edition of the appropriate course book. You may bring a current copy or arrange to purchase and receive one through the registration options available for your class.

Wear comfortable clothing. Students demonstrate skills on a padded mat and may kneel on the floor while practicing with a training manikin.

Walk-ins are welcome when space is available, but online registration is strongly recommended because it reserves your seat. If you plan to register in person, arrive at least 20 minutes early.

Instructions for the online portion are included with your registration information. You will need an eLearning.Heart.org account and must complete the online module before the in-person skills session.

You will receive your AHA eCard after successfully completing the course. Same-day eCards are available for eligible classes.

No. Participants must meet the applicable attendance, participation, skills-demonstration, testing, and conduct requirements. You are also responsible for confirming that the course meets your employer, school, licensing, or regulatory requirements.

Continuing education is available for many courses. Please let your instructor know before class if you need CE documentation.

No. You must have a current, non-expired certification for the corresponding course to attend an update or renewal class. If your card has expired, register for the initial or full provider course.

Yes. BLS covers one-rescuer and two-rescuer CPR techniques for healthcare providers and includes AED training.

Yes. BLS is the foundation for ACLS and PALS, and students must have a current, non-expired BLS certification before attending either course.

Yes. Mobile and onsite training is one of our primary services. We bring professional instruction and the required training equipment to your facility on a schedule that works for your team.

Yes. We work with small teams and larger organizations, including healthcare facilities, dental offices, schools, businesses, churches, nonprofits, home-health agencies, and assisted-living facilities.

Onsite pricing is customized based on the course, number of participants, location, and scheduling needs. Contact us and we will prepare options for your organization.

Email services@properhealth.solutions or use our contact form to request a change. Rescheduling requests should be submitted at least 24 hours before class whenever possible. A registration may be rescheduled up to three times. After the third request, a new registration and payment may be required. Rescheduled registrations are not eligible for a refund. Course-specific terms shown during registration control if they differ from this general policy. Review the complete Terms of Use before registering.

Refund requests generally require more than 48 hours' notice before the scheduled class. Rescheduled registrations are not eligible for a refund, and any course-specific terms shown during registration will control if they differ. Contact our team as soon as possible and review the Terms of Use for the complete policy.

Classes begin on time. If you expect to be late, call us as soon as possible. Late arrivals may be denied admission or required to reschedule when the delay prevents required course content or skills testing from being completed. See the Terms of Use for the complete policy.

Failure to attend without timely notice may result in forfeiture of the registration fee. Please contact us as soon as possible if you cannot attend. Course-specific terms may apply; review the Terms of Use for details.

Only if you separately choose an SMS consent option. Informational and marketing text-message consent are separate, optional choices and are not selected automatically. Marketing consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Terms of Use and Privacy Policy for complete details.

We use submitted information to respond to inquiries, recommend services, process registration and scheduling, provide course or certification updates, and send promotional communications only when consent has been provided. We do not sell SMS opt-in information or share it with third parties for their independent marketing. Review our Privacy Policy for more information.

Healthcare professionals typically need BLS. Individuals outside healthcare generally need Heartsaver CPR/AED. Contact us if an employer, school, or licensing organization gave you specific requirements and you are unsure which class to select.

Not automatically. Choose the combined CPR/AED and First Aid course if you need both certifications. First Aid-only hybrid options are also available for students who already completed CPR/AED.

Group and customized training options may qualify for special pricing. Contact our team with your course and participant details so we can review the available options.